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Dibz is for adults. You must be at least 18 years old, meet any higher minimum age required where you live, and accept the current Terms and Privacy Policy before using shared content features.

Dibz uses your verified account identity to keep shared groups private, synchronize authorized records, attribute ledger changes, and restore your data on another device.

1. Check spam, junk, promotions, and blocked-sender folders.
2. Confirm the email address is spelled correctly.
3. Wait a few minutes before requesting another message because email rate limits may apply.
4. Search for mail sent by Dibz or QuantamLoop Infotech.

If it still does not arrive, email support and include the account email and approximate signup time. Do not include your password.

On the Sign in screen, choose Forgot password?, enter your verified email, and open the most recent recovery email on the device with Dibz installed. Create a new strong password, then sign in again.

Dibz normally refreshes a valid session automatically. You may be asked to sign in again if credentials were revoked, the account was deleted, secure session storage was cleared, or the authentication provider rejected the refresh token. Confirm internet access and sign in again. Contact support if this repeats without signing out.

Dibz protects an account-scoped local ledger from being opened under another identity. Use the account that owns that device ledger. Authorized store-review and QA accounts may use isolated ledger slots, but normal accounts retain the ownership safeguard. Contact support before clearing data if you have unsynchronized changes.

Open the group, choose its member-management action, enter the person’s name and email, then create the invitation. The invitation appears in Dibz after that person signs in with the exact verified email address. You can also share the secure invitation link through a trusted channel. Dibz does not read or upload your contacts.

Before joining, the invited person sees only safe invitation details in the Invitations section of Groups: the group name and style, inviter, invited identity, and expiry. Expense history and member data remain private until they choose Join group. After joining, Dibz synchronizes that group’s authorized shared ledger. They do not receive access to the inviter’s other groups or private personal records.

Install the latest Dibz version, sign in with the exact verified email that was invited, then open Groups and pull down to refresh. You can join there without using the link. The website fallback also provides an Android Open Dibz action that preserves the invitation token. On iOS, Universal Links require a correctly signed App Store, TestFlight, or development build; simulator behavior can differ.

Authorized members may create or update permitted shared records. Changes synchronize to other group members when connectivity is available. Review edit history and comments to understand changes.

Open the relevant group, expense, settlement, comment, or member actions and choose Report. Select the closest reason and add only the details needed to understand the issue. Reports are private moderation records and are not posted to the group. Reporting does not automatically delete a financial record; an authorized moderator reviews the context and may remove or restrict content or an account when appropriate.

For an immediate threat or emergency, contact local emergency services first. You can also email Dibz support for safety help without including your password or unnecessary private financial details.

Hide comment removes that comment from your own view. Use Undo when it is offered if you hid it by mistake. Block hides comments authored by that account for you; use the member action to unblock later. These are personal display controls. They do not remove group membership, change a balance, erase expense or settlement history, or hide shared financial facts.

Email Dibz support from your account address with the relevant group or record description and the decision you want reviewed. Do not send passwords, card details, private invitation tokens, or unnecessary copies of other people's personal information.

Dibz compares what each participant paid with their assigned share, then applies recorded settlements. The balance shows the net ledger position, not a bank balance or an instruction to transfer money.

Each expense keeps its original currency. Combined Home and Insights summaries use your base currency. When a foreign-currency expense requires conversion, enter or save the rate requested by Dibz. The expense detail continues to show the original currency.

If a foreign-currency expense has no valid exchange-rate snapshot, Dibz excludes it from a base-currency total instead of relabeling the amount incorrectly. Edit the expense and add the required exchange rate, then allow synchronization to complete.

Settle up records a payment that happened outside Dibz. Select the correct person, direction, amount, date, and method. Dibz does not charge a card or transfer funds.

Choose Add receipt while creating or editing an expense, then allow camera or photo access if prompted. Attach only images you are authorized to share with every group member.

Previously synchronized local records can remain available, and some ledger edits can be queued during a temporary connection loss. Signup, sign-in, verification, recovery, invitation acceptance, account deletion, first restore, purchases, ads, and server synchronization require internet access.

Open Settings and check Cloud sync. Up to date means the current queue completed at that time. Keep Dibz open with a stable connection if another device has just made changes.

1. Confirm both users are signed in and verified.
2. Confirm both users are members of the same group.
3. Check internet access on both devices.
4. Open the group and wait briefly for Realtime or normal synchronization.
5. Check Cloud sync in Settings.
6. Restart Dibz only after giving the pending sync time to finish.

If it remains missing, send support the account emails, group name, record description, approximate time, and screenshots with sensitive details hidden.

Dibz uses synchronization metadata, conflict records, and deletion tombstones to converge authorized ledgers. Depending on the fields changed, one update may supersede another or a conflict may be retained for review. Verify important financial records after both devices reconnect.

The current paywall lists the exact available features. Offerings can include an ad-free workspace, export options, recurring expense tools, additional budgets and custom categories, saved group splits, and App Lock. Availability can differ by version and platform.

Annual is an auto-renewing subscription managed by Apple or Google. Lifetime is a one-time, non-renewing purchase for the supported lifetime product. Review the localized price and store disclosure before confirming.

Use Restore purchases on the Dibz Premium screen while signed into the same Apple or Google store account used for purchase. A stable internet connection is required. Store account, platform, or product-family restrictions may apply.

Manage and cancel subscriptions in your Apple Account or Google Play account settings. Refund decisions are made by Apple or Google under store policy. Deleting Dibz or your Dibz account does not cancel a subscription.

Confirm the store purchase completed, check internet access, then use Restore purchases. Allow a moment for the store and RevenueCat entitlement to refresh. If it remains inactive, send support the platform, product, purchase date, and a redacted store receipt. Never send full card details.

Eligible free accounts may see Google AdMob ads. Dibz Premium is intended to remove ordinary ad placements. Loading, empty, authentication, Settings, and sensitive form surfaces may intentionally remain ad-free.

Apple's App Tracking Transparency prompt controls whether an advertising identifier may be used to track activity across other companies' apps or websites. Denying tracking should not block Dibz; ads may be less personalized.

Use any privacy-options entry presented by Dibz or Google UMP in your region, and review device privacy settings. Some choices are controlled by Apple or Google and cannot be changed inside Dibz.

Test ads are expected in development, simulator, emulator, or authorized QA builds. Store releases should use production ad configuration. Do not repeatedly click live ads while testing.

Dibz currently uses optional local reminders for recurring bills and unsettled balances. The app asks for the operating system's notification permission. Change permission in iOS or Android settings and the reminder preference in Dibz Settings.

iOS and Android usually show the system permission dialog only when permission is undecided. After a choice, use device settings to change it. Dibz does not show an additional custom pre-permission dialog on iOS.

App Lock is a Premium feature that adds a local passcode requirement when opening Dibz. Store the passcode safely. App Lock protects access on that device but does not replace your account password or device security.